Overcoming Needle Anxiety: My Journey to Becoming a Blood Donor

Blood draws, IVs, and vaccines. In the medical field, needles are an everyday part of our lives and daily practice. And even as we counsel people through their own anxiety, medical providers are not immune to trypanophobia, or the fear of being poked with a needle.  

When I was a toddler, my parents noticed I was easily exhausted, and I’d become very pale. After a whirlwind of tests, blood draws, and an unpleasant bone marrow biopsy, they found I was severely anemic, and needed a blood transfusion.   

Maybe it’s because I was so young, but the whole experience left me with a terrible fear of needles. In fact, my mother, a registered nurse, was the only one who could draw my blood without the old feeling of panic creeping up on me. It was only when I went away to college that I was able to allow others to approach me, needle in hand.  

My medical history, along with my dedication to medicine, has left me passionate about donation. My life was saved by the generosity of someone else donating blood, but due to my previous transfusion, I thought I wouldn’t be able to pass along that gift. However, medical advancements show that donating would be safe for me, and whoever would receive my blood, so the opportunity opened up. Despite my fear, I became determined to make it happen. It was a series of unfortunate and ridiculous events.  

 Attempt 1: I made my husband drive an hour to the donation center while I nervously chugged 60 oz of water. I could hear my heart pounding in my ears, and tried to hide that the half gallon of water was weighing heavily on my bladder, as they inspected my arms. Without even a single attempt, they told me they couldn’t find a vein, and I wouldn’t be able to donate. I was so disappointed.  

Attempt 2: I was determined to prove to myself I could do this on my own, so I left my emotional support husband at home. I didn’t even make it to the parking lot. I was within eyesight of the donation center when I hit a pothole, and blew out a tire. My husband met me on the side of the road, and together, we waited 3 hours for the tow truck before heading home. It was starting to feel like the Universe was going to make me really work for it.  

Attempt 3: Making it to the parking lot on all four tires definitely started this trip on a more successful foot. Nervousness makes me extra chatty, and the sweet receptionist that checked me in recognized my anxiety. She paired me with the phlebotomist they called “Master Of Difficult Veins”. He took one look at my arms, gave me a reassuring nod, and said it would be no problem. And honestly? It wasn’t. I barely felt a thing, and he didn’t even need the smallest adjustment. The hardest part was laying still for 15 minutes with my arm straight. I was exhilarated when we finished. I had done something I never thought I’d be able to do, whether from fear or medical history. 

Almost 5 million people need blood products every year. About 41,000 pints are needed daily. While the need is constant, donation is low. Many states are experiencing severe shortages. If you are able, please consider donating. A single donation can save more than a single life.  

If you are nervous, these are my best tips for having a successful experience.  

  1. Get hydrated, but pee before you sit in the donation chair.  
  2. Be honest with the staff. Most people probably feel some apprehension going in, and these passionate professionals want you to feel reassured and safe.  
  3. Make sure your phone is charged, in case you need the distraction. Your visit may take a bit of time.  
  4. Wear comfortable clothes, but make sure your sleeves can either roll or push up. They need to access the inside of your elbow.  
  5. Afterwards, have a little something to eat. My favorite is fruit snacks! 
  6. Drink lots of water in the next few days following donation. 
  7. It may take a few days to build back up your normal strength and endurance during workouts, but it’s a small price to pay for the gift of life you’ve given someone else. 

Resources:

Navigating Active Health’s Online Medical Portal

Accessing and managing personal health information should be both convenient and secure. Our online medical portal is designed to simplify this process—whether at home on a computer or on the go with a mobile device. Below is a straightforward guide on how to log in, what to expect, and how to make the most of the features. 

 How to Log In 
  • From a Computer 
    • Visit our website and select the “Patient Portal” link. 
    • Enter the username and password provided by our office. 
    • Once logged in, a dashboard will appear with a quick overview of any recent notifications. 
  • From a Mobile Device 
    • Open the web browser on a smartphone or tablet. 
    • Enter your name and date of birth when prompted. 
    • A verification number will be sent via text; type that code in to confirm your identity. 
  • Using the Healow App 
    • If choosing to download and use the Healow app, enter our Practice Code: DHCIAD to connect the account. 
    • Upon successful entry, the same dashboard and features will be available in a mobile-friendly format. 
Key Features Inside the Portal 

Dashboard 

Once logged in, the dashboard provides an at-a-glance summary of upcoming appointments, any urgent notifications, and an easy way to move through the portal’s different sections. 

My Account 

Under My Account, several important actions can be taken: 

  • Personal Information: Keep contact details and demographics current. 
  • Additional Information: Update preferred pharmacy, street address (if different from the mailing address), and employer. 
  • Reset Password: Change or reset login credentials for added security. 
  • View Statements: Check current and past medical balances. 
  • Transmit Log: Review any data transfers made from the account. 
  • Health Access Log: Track when and how the portal was accessed. 
  • My Devices: Manage any devices connected to the portal. 

Messages 

  • Inbox: View messages from providers, Medical Assistants (MAs), and Health Coordinators. 
  • Refill Request: Submit prescription refill requests quickly and easily. 
  • Send a Message: Contact the care team for non-urgent matters.
  • Important: For urgent or emergent situations, always call 911. Do not leave emergency messages in the portal. 

Medical Records & Health Information 

  • Current Medications: Stay up to date with an accurate medication list. 
  • Electronic Lab Results: View lab results that our office receives electronically. 
  • Visit Summaries: Review summaries from previous appointments. 
  • Referrals: Check any referrals that have been sent out. 
  • Immunizations: Access an immunization summary to ensure vaccinations are up to date. 

Televisit Compatibility & Support 

To accommodate those who prefer virtual visits, the portal offers: 

  • Compatibility Test: A quick check to confirm a device’s ability to handle telehealth appointments. 
  • Healow TeleVisit Support & FAQ: Additional help if any technical difficulties arise before or during telehealth sessions. 

Appointments & Trackers 

  • Appointments: Review a list of upcoming visits or look back at past ones. 
  • Trackers: Connect personal health devices (like blood pressure monitors) to keep tabs on health metrics in one place. 
Making the Most of the Portal 

The online portal serves as a secure, all-in-one hub for managing appointments, prescriptions, and important updates. Remember that any urgent concerns should be directed to 911, not the portal. For everything else—refill requests, questions about care plans, and routine health monitoring—logging in ensures quick and efficient communication. 

If there are any questions about creating an account, resetting a password, or using any of these features, our office is always ready to offer assistance. By utilizing the online portal consistently, patients can stay informed, organized, and engaged in every step of their health care journey. 

Thank you for trusting us with your care. We look forward to supporting your health, both online and in person! 

How to Easily Schedule Classes and Appointments on ACTHealth.org

Are you looking to book your next health class or appointment with ease? Navigating online scheduling can sometimes be a hassle, but with ACT Health’s user-friendly platform, securing your spot is a breeze. This step-by-step guide will walk you through the process of booking your classes and appointments seamlessly on ACTHealth.org. 

Step 1: Visit ACTHealth.org 

Start by going to the ACT Health homepage. This is your gateway to a wide range of health services, classes, and appointments designed to meet your wellness need.

 

Step 2: Access Classes & Appointments 

At the top of the homepage, you’ll find the “Classes & Appointments” tab. Click on it to view the various services and scheduling options available. 

Step 3: Sign In or Create an Account 

  • Existing Users: If you already have an account, click on the “Sign In” button located at the top right-hand corner of the page.
  • New Users: If this is your first time, you’ll need to sign up for an account. Click on “Sign In” and then select “Create an Account”. Follow the prompts to set up your profile. 

Note: After creating a new account, our staff will sync your profile with our system. Once synced, you’ll be able to see all your bookings and manage your appointments effortlessly. 

Once logged in, click he down arrow next to your email in the upper right of the screen to view your appointments and your codes. When you view your booked appointments, you can reschedule or cancel.

Step 4: Select Your Desired Service 

Browse through the list of services and choose the one you wish to schedule. Whether it’s a fitness class, an educational talk, or a personal training session, select the option that fits your needs. 

Step 5: Choose “Any Available” Trainer or Instructor 

When prompted to select a trainer or instructor, choose “Any Available”. This ensures you see the full range of available times for the service you’ve selected. 

Important: Selecting individual trainers may show very limited or no availability if they are not teaching the class you’re trying to schedule. 

Step 6: Pick Your Preferred Time 

A calendar or list of available times will appear. Choose the time slot that works best for you. You have several options to customize your booking: 

  • Select and Continue: Use this if you only want to book a single appointment. 
  • Select and Add Another Time: Ideal if you wish to make multiple bookings at different days and times. 
  • Select and Make Recurring: Perfect for scheduling the same class or appointment at the same day and time for multiple week 

Step 7: Set Up Recurring Appointments (If Applicable) 

If you choose to make your appointment recurring: 

  1. Select how many weeks you want the appointment to recur using the drop-down menu. 
  2. Click “See Availability” in the right-hand corner. 
  3. Unavailable times will appear in yellow and cannot be booked. 
  4. Once you’ve selected your preferred times, proceed to the next step. 

Step 8: Review and Confirm Your Appointments 

Before finalizing, review all the appointments you’ve scheduled: 

  • First-Time Users: You’ll need to enter your personal information. Rest assured, once entered, it will auto-populate for future bookings. 
  • Returning Users: Verify that all details are correct and make any necessary adjustments. 

Don’t forget to check that your code is entered correctly and corresponds to the appointment you’re booking. If you’re unsure about your code, please consult our staff for assistance. 

Step 9: Finalize Your Booking and Adding Package Code

After confirming all details: 

  1. Click the “Continue” button to proceed. 
  2. Review the summary of your bookings one last time. 
  3. Enter your information in the requested fields. If you have booked online before, your personal information will already be entered. Then continue to payment

4. Be sure to expand Package, Gift, or coupon codes option to view and apply your codes that can be used for that appointment. Once the codes are applied, the total will be reduced. Select confirm and pay.

5. Click “Confirm Appointments” to finalize. 

You’ll receive a confirmation of your scheduled classes or appointments. 

Step 10: Manage Your Bookings 

  • View Appointments: When you log in, you’ll be able to see all your scheduled appointments and classes. 
  • New Accounts: Remember, if it’s your first time booking, our staff will need to sync your new account with our system. Once synced, all your bookings will be visible in your account dashboard. 

Need Assistance? 

If you encounter any issues or have questions during the booking process: 

  • Contact Us: Our friendly staff is here to help. Don’t hesitate to reach out for support. 
  • Visit Us In-Person: Stop by our facility, and we’ll guide you through the process. 

Booking Tips: 

  • Plan Ahead: Popular classes and appointment times can fill up quickly. Booking in advance ensures you secure your preferred time slots. 
  • Stay Logged In: For a smoother experience, make sure you’re signed in before starting the booking process. 
  • Keep Codes Handy: Having your codes ready speeds up the booking. If you’re unsure, our staff can provide them for you. 

Conclusion 

Scheduling your classes and appointments at ACTHealth.org is designed to be straightforward and user-friendly. By following this guide, you’ll be able to book your next session with confidence and ease. We’re excited to support you on your health and wellness journey! 

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