Purchases made in-store are available for pickup immediately. If a product is not available we can order it into inventory. We will not take payment until the product is in inventory and can be given directly to the customer. No products are shipped from our facilities at this time.
All online orders of products go through our partnership with the 3rd party handler Fullscript. Fullscript accepts payments and handles all shipping matters on our behalf. For details on their shipping policy see this link.
The refund policy for online orders is handled through our 3rd party supplier. Details on this policy can be found here. In-store orders have a 3 days full refund return policy.